by Lidiane Mocko | Jan 24, 2019 | Cloud Software, Cloud Software Decisions, CRM, Small Business, Success Story
I’m a Small Business CRM Coach. I am passionate by nature. You see, I’m Brazilian — proud and thankful to be a naturalized American since 2015. But this isn’t about me. It’s about our passion for small business owners and the difference that has made for one of our clients.
Jill and John own a small import-export business. They match buyers of dried fruits and nuts with suppliers and then coordinate product delivery through international shipping.
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by Lidiane Mocko | Apr 6, 2018 | Cloud Software, Cloud Software Decisions, CRM, IT Software, Small Business
If you own a business you understand the value of your customers and prospects. That’s why it is so important to connect with your customers in a meaningful way. Converting sales leads into customers and making regular customers enthusiastic promoters of your business are both critical for business growth. And just as important, curtailing customer complaints before they cause damage is something else that is critical to your business. Without a clear plan for damage control or to manage the leads that come in, your business could suffer.
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by Kristen Ennis | Apr 6, 2018 | CRM, Small Business
As a consulting firm serving the small business community, we often run into small business owners who don’t have a business forecast. Without one business owners may be missing key opportunities because they can’t define a strategic direction that will enable their business to scale.
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by Lidiane Mocko | Mar 18, 2018 | CRM, IT Software, Nonprofit, Small Business |
Non-profit organizations like yours work hard to improve our world in large and small ways. Their success depends on tracking donors, fundraising, and measuring their impact. But trying to track all that in Excel spreadsheets wastes hours of valuable time and gets confusing really fast. We invite you to consider CRM software to support your good work.
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by Lidiane Mocko | Mar 8, 2018 | CRM, Email Marketing, Marketing Automation, Small Business |
Many small businesses think of CRM as interchangeable with email marketing programs like MailChimp or Constant Contact. After all, they house your contacts and keep you in touch with your leads and existing clients. Same thing, right?
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by Lidiane Mocko | Oct 7, 2017 | Cloud Software, Cloud Software Decisions, CRM, Email Marketing, Marketing Automation, Small Business |
You knew in your bones you could make it on your own as a consultant or subcontractor. You were tired of using your skills as someone else’s employee, so you decided to start your own business.
Now you have mixed feelings. You’re relieved, because now you are your own boss. But perhaps you are also overwhelmed. You might have scared yourself, thinking: How do I get started? How am I going to do this? Help!
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