Get organized with small business marketing automationIt’s Monday morning, and you’re staring at your computer, waiting for the coffee to kick in. Your inbox has 3,700 emails, and 152 of them are unread. You’ve got three hundred or so contacts in Outlook (or is it Gmail?) and a stack of business cards on your desk.What

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Tracking People and Processes Using CRM SystemsAs a small business owner, you’ve probably heard about sales marketing automation. But what is it? And is this something that applies to your business? First, you need to know what it can do.Sales marketing automation connects your marketing processes, so you aren’t trying to do it all yourself.

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Best Practices for CRM MaintenanceYour business relies on technology, and most of us take that for granted. But if you don’t take time to maintain your systems and clean up your data periodically, you can end up with a big problem. Let’s talk about IT and software best practices for small business owners.IT providers are

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A common topic of CRM implementation is choosing between on-premise versus cloud or partner hosted solution. Here’s some of the things you need to consider.

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Track your sales and customers with a CRM from any device or locationWe recently met “Joe”, a small business owner who is having issues with his Customer Relationship Management (CRM) software. Joe has a CRM software application designed for small businesses, and it is installed locally on his computer network.Over the years, Joe’s customer base

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